We accept returns.
We do not accept cancellations.
Contact us within 7 days of delivery. Return items back within 14 days of delivery.
Buyers are responsible for return postage costs as well as duties and taxes. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We can not take responsibility if the package was lost during delivery by the postal service.
After receiving your return package we will process your return within approximately 5 working days. DYNAMIS Jewelry will use the same payment method that was used for the original payment.
It’s not possible to exchange an item. You can return the order within 14 days after delivery. If you would like to receive another model or a different size you can place a new order in our store.